Thank you for choosing XELAVIRON for your business solutions. We strive to ensure our clients are completely satisfied with our services. However, if for any reason you are not entirely satisfied with your purchase, we are here to assist you through our refund policy.
To be eligible for a refund, the request must be submitted within 30 days of the purchase date. Please ensure that the service or product remains unused and in the same condition as when you received it. Proof of purchase is required for all refund requests.
Customized solutions, consultancy services, and any digital downloads are non-refundable. If you have any questions about the nature of your purchase, please contact our support team prior to buying.
Once we receive your refund request, our team will review your case. Upon approval, your refund will be processed, and a credit will be automatically applied to your original payment method within 7-10 business days.
If you have not received a refund after 10 business days, please double-check your bank account. Then contact your credit card company as there may be a delay in posting. If you have completed these steps and still have not received your refund, please contact us at [email protected].
If you have any further questions about our refund policy, please do not hesitate to contact our support team at +1 (234) 567-890 or visit our office at:
XELAVIRON HQ
123 Business Avenue
Suite 500
Metropolis, XY 12345